Loss Prevention & Retention Services
STOP FORECLOSURE!
E-mail me at maryjfierro@gmail.com or
Call at 661-803-0007 today if you need
help!
Losing your home can be devastating both personally and financially.
There are many unforeseen situations that may cause you to get behind on your mortgage payment:
- Unemployment or a cut in hours
- Divorce or separation
- Medical Issues
- Death in the family
- Military deployments
- Retirement
- Disaster area victims
What to Expect
Home Retention Consultants (HRCs) are experienced
real estate professionals who live and work in your
community and have a vested interest in helping to
preserve homeownership.
Home Retention Consultants will never ask you to pay
for any portion of their initial consulting services.
We work together and directly with mortgage servicers and counseling agencies.
Our job is to understand your specific situation, make sure you know your options
and put you in touch with the people who can best help you avoid foreclosure.
The contact information on this chart provides you with the point of entry to reach out to your servicer and to start the communication process. When discussing a workout option, you will be asked for the following information:
- Name - All Names on Loan
- Address - Property address and if applicable mailing address
- Telephone number - Best contact phone number
- Email Address - For all names on loan
- Servicer's Name - Ask you lender
- Loan Number - This will be on your mortgage statement
- Current Income and Expenses - Pay check stubs, bank statements and last 2 years tax returns
- Reason for Default - It is best to write a "Hardship Letter" see above for some of the reasons.
- Is the loan in bankruptcy? (if yes, you will need to provide the names, location, case number, and attorney).
- Is the property owner occupied? Do you currently live at the home or is it rented?
HOPE for Homeowners Program
Several new resources for REALTORS® and homeowners seeking information on existing mortgage workout programs. To provide members with one easy-to-use document, we’ve developed a chart outlining programs offered by the larger lenders and government entities, including a snapshot on eligibility requirements and contact information. If a lender or loan servicer is not on the chart, homeowners may wish to contact their lender or loan servicer to determine if a workout program is available.
We have also developed consumer information sheets containing detailed information on specific programs that you can print or e-mail to share with clients. Please click on the appropriate link below for information on a specific program.
http://www.car.org/legal/mortgage-workout-programs/252216/
Countrywide Financial (Bank of America) Program
hhtp://www.car.org/legal/mortgage-workout-programs/252259/
Citigroup, CitiMortgage Program
http://www.car.org/legal/mortgage-workout-programs/252224/
JPMorgan Chase & Co. Program
http://www.car.org/legal/mortgage-workout-programs/252220/
IndyMac Federal Bank, FDIC Program
http://www.car.org/legal/mortgage-workout-programs/252218/
FHFA
http://www.car.org/legal/mortgage-workout-programs/252226/
(Participants include: Fannie Mae, Freddie Mac, Federal Home Loan Banks, Hope Now participants, U.S. Dept. of the Treasury, Federal Housing Administration and the Federal Housing Finance Agency, and Wells Fargo.)
In general, the loan modification programs on the chart and consumer information sheets are intended for primary residences only.
It’s important to stress to clients that mortgage loan modifications typically are handled on a case-by-case basis. Prior to calling a lender or loan servicer, homeowners should have the following information available:
. Loan number
. Income information and documentation
. Most recent mortgage statement
. Bank statements
. Letter demonstrating financial hardship
To learn more about the program and the participating lenders, please visit either the FHFA Web site at http://www.fha.gov or Hope Now at http://www.hopenow.com/loan_services/servicer_directory.php
Frequently Asked Questions
What happens when I miss mortgage payments? |
Foreclosure could occur. Foreclosure is the legal process that your mortgage servicer can use to take or repossess your home. If this happens, you will be forced to move out of your house. |
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What should I do if I fall behind in my mortgage payments? |
Contact your mortgage servicer. Do not ignore the letters or calls from your mortgage servicer. Call or write your servicer’s loss mitigation department without delay. Explain your situation. |
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Do I really need to provide financial information and forms? |
Yes. Your mortgage servicer will require you to provide updated financial information, your income and expenses, before they consider any options. It is truly for your benefit. |
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What happens if I just vacate the house? |
In addition to losing your home, your future credit rating and ability to buy a future house will be damaged by the foreclosure. You may also owe a deficiency balance, which is the difference between the price your mortgage servicer receives when he sells your foreclosed home and the balance on your mortgage loan. Vacating your home without working with the servicer is the absolute worst thing you can do in this situation. |
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What are the alternatives to foreclosure? |
You have several alternatives for avoiding foreclosure, depending upon your financial situation. Mortgage servicers want you to stay in your home, because they often lose more money when they foreclose than when they consider alternatives. If you absolutely do not have the resources to stay within the home, working with your mortgage servicer through relocation options will usually result in a more favorable situation for your future purchase of a home. Repayment plans also known as forbearance – If your financial situation permits, you may be able to negotiate a repayment plan from your lender, including temporary reduction or suspension of your mortgage payments. Loan modifications – Your lender may allow you to extend your mortgage term or change the interest rate of your adjustable rate mortgage to a more manageable level. Refinance – Your mortgage servicer may allow you to refinance your debt. Partial claims – You may be able to secure a second mortgage to bring your mortgage current. Your second mortgage is typically interest free and requires no payments until you pay off the first mortgage or sell the property. Pre-foreclosure sales or short sales – Your mortgage servicer may allow you to sell your home to pay off your mortgage even if your home's value is less than your loan balance. Your mortgage servicer may agree to the sale of your property for an amount less than the loan balance. Deed in lieu of foreclosure – You may be able to give your home back to the lender in exchange for canceling the outstanding mortgage. You will lose your house, but this option may not be as damaging to your future financial situation as a foreclosure. With any pre-foreclosure, short sale or deed in lieu agreement, homeowners may be required to pay the lender any outstanding balance (known as a deficiency judgment). Homeowners should make sure they understand all of the terms of their transactions. |
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Who should I work with to help me resolve my situation? |
Work directly with your mortgage servicer, or a government approved counseling agency. Some mortgage servicers who are having difficulty in reaching their homeowners engage some company's to contact and educate homeowners on foreclosure alternatives and assist with reconnecting the homeowners to the mortgage servicers. Within the Housing Stimulus/GSE Reform bill signed by President Bush and going into effect October 1, 2008, Congress allocated funding for foreclosure prevention counseling with HUD loans through GSE and HUD approved counseling agencies. |
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Should I ever consider paying for help? |
No. Be wary of phony counseling agencies offering assistance for a fee. Also, watch out for potential “buyers” who ask you to deed the property to them while they help you with your financial troubles. Signing over your deed to a third party does not necessarily relieve you of your loan obligation. |
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What is the difference between a lender and a mortgage servicer? |
Lenders are most often the organizations responsible for originating loans. Most, but not all, lenders sell the loans they originate to investors, who employ a mortgage servicer or loan administration organization to oversee the collection of mortgage payments and escrow administration. |
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Helpful links
U.S. Department of Housing and Urban Development
Tips for Avoiding Foreclosure
http://www.hud.gov/foreclosure/
Federal Housing Administration
At Home With FHA
http://portal.hud.gov/portal/page?_pageid=73,1&_dad=portal&_schema=PORTAL
Fannie Mae
http://www.fanniemae.com/index.jhtml
Freddie Mac
Avoiding Foreclosure
http://www.freddiemac.com/corporate/buyown/english/avoiding_foreclosure/